Your Open-Source Command Center for Hotel Phone Issues
Track. Assign. Resolve. All in real-time.
Guest room phone down. Who knows? Who cares? Who fixes it?
Roomline eliminates the chaos. One platform. Real-time updates. Complete visibility.
Emails get buried. Calls get missed. Critical issues slip through the cracks of fragmented communication.
IT blames Facilities. Facilities blames Phone Provider. Nobody owns the problem. Guests wait frustrated.
Is that ticket in Room 1504 closed? Who checked? When? Spreadsheets can't answer. Roomline can.
Zero Dependencies. Deploy in Minutes.
No build tools. No complex setup. Just run and go.
Built by hotel IT professionals, for hotel IT professionals.
Every feature solves a real problem we've faced on the job.
WebSocket-powered updates across all connected users. When a technician updates an issue, everyone knows instantly.
Four tiers of permissions: IT Admin, IT Tech, Facilities Tech, Phone Tech. Everyone sees what they need, nothing more.
Smart routing based on issue status. "Needs Facilities Repair"? Auto-assigns to facility tech. No manual shuffling.
Email alerts for assignments and status changes. Keep your team informed without spamming them.
Every change, every note, fully tracked. Who did what, when. Total accountability, zero disputes.
JWT authentication with refresh tokens. bcrypt password hashing. Secure by default. Production-ready.
Simple workflow. Powerful results.
Fast, secure, and maintainable. No legacy code here.
Deploy in 5 Minutes
FastAPI makes it easy. Full API documentation included (Swagger UI & Redoc).
Roomline is open-source software you can trust. Audit the code. Customize it. Contribute back.
We're not just building a tool—we're building a community.